OVERVIEW
This website is operated by neakone GmbH. Throughout the website, the terms "we," "us," and "our" refer to neakone GmbH. neakone GmbH provides you, the user, with this website, including all information, tools, and services available on this website, subject to your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing anything from us, you engage our "Service" and agree to these terms ("Terms of Service," "Terms"), including any additional terms and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the website, including, but not limited to, users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing the website or using any part of it, you agree to these Terms of Service. If you do not agree to all the terms of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

All new features or tools added to the current shop are also subject to the Terms of Service. You can view the latest version of these Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our shop is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE SHOP TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence, or that you are of legal age in your state or country of residence and have given us your consent to allow any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose, and you may not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You may not transmit worms, viruses, or any other destructive code.
Violation of any of the terms will result in immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (except credit card information) may be transmitted unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are for convenience only and have no legal or contractual effect.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this website is not accurate, complete, or current. The materials on this website are provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is necessarily not current and is provided for your reference only. We reserve the right to modify the content of this website at any time but are not obligated to update the information on our website. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 - SERVICE AND PRICING CHANGES
The prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may be available in limited quantities and may only be returned or exchanged according to our refund policy: https://neakz.com/pages/widerrufsrecht
We have made every effort to display as accurately as possible the colors and images of our products appearing in the shop. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - COPYRIGHT AND RESPONSIBILITY FOR SUBMITTED CONTENT

  1. The customer represents that they have all necessary rights to the designs they submit, including copyright, trademark, and personality rights. This also applies to content uploaded on behalf of third parties. The customer guarantees that the use of the designs within the services provided by neakone GmbH does not infringe the rights of any third party.

  2. The customer agrees to indemnify neakone GmbH against all third-party claims arising from violations of their rights due to the use of content provided by the customer. This includes reasonable legal defense costs.

  3. neakone GmbH is not obliged to examine submitted content for legal violations. In case of concrete suspicion of infringement or claims by third parties, neakone GmbH reserves the right to delete content in whole or in part and to reject or cancel affected orders.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order at our sole discretion. These restrictions may apply to orders placed by the same customer account, using the same credit card, and/or orders using the same billing and/or shipping address. In the event that we make changes to or cancel an order, we may attempt to notify you by contacting the email and/or billing/shipping address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, distributors, or merchants.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, see our Refund Policy: https://neakz.com/pages/widerrufsrecht

SECTION 8 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or related to your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure you are familiar with and accept the terms and conditions of any third-party tools.
We may also, in the future, offer new services and/or features through the website (including release of new tools and resources). Such new features and/or services are also subject to these Terms of Service.

SECTION 9 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this website may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 10 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you submit certain submissions (for example, contest entries) or without a request you submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are not required to: (1) keep any comments confidential; (2) pay compensation for comments; or (3) respond to comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property of any party or these Terms of Service.
You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise illegal, offensive, or obscene material, and will not contain any software viruses or other computer code, files, or programs designed to disrupt the operation of the Service or any website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for your comments and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 11 - PERSONAL INFORMATION
The submission of personal data through the shop is governed by our Privacy Policy, which can be viewed here: https://neakz.com/pages/datenschutzerklarung

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We are not obligated to update, amend, or clarify information in the Service or on any related website, including, but not limited to, pricing information, except as required by law. Any stated update or refresh date applied in the Service or on any related website should not be understood to mean that all information in the Service or on any related website has been updated or refreshed.

SECTION 13 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee the accuracy or reliability of any results obtained through the use of the Service.
You agree that your use of the Service, or your inability to use the Service, is at your sole risk. The Service and all products and services delivered to you through the Service are (unless explicitly stated otherwise) provided "as is" and "as available" for your use, without any warranties, representations, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall neakone GmbH, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or products obtained through the Service, or for any other claims related in any way to your use of the Service or a product, including, but not limited to, errors or omissions in content or loss or damage of any kind incurred as a result of the use of the Service or content (or products) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law in those states or jurisdictions.

SECTION 15 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless neakone GmbH and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or the rights of a third party.

SECTION 16 - SEVERABILITY
In the event that any provision of these Terms of Service is deemed unlawful, void, or unenforceable, that provision shall be enforceable to the maximum extent possible and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of the remaining provisions.

SECTION 17 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective until terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by discontinuing your use of our website.

If you fail, at our sole discretion, to comply with any term or provision of these Terms, or we suspect that you have failed to comply, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our services (or any portion thereof).

SECTION 18 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Federal Republic of Germany.

SECTION 20 - CHANGES TO SERVICE TERMS
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 21 - SMS MARKETING
By opting in to neakone GmbH SMS and WhatsApp marketing at checkout and initiating a purchase or signing up via our subscription tools, you consent to receive recurring SMS and/or WhatsApp messages (for your order, including abandoned cart reminders), SMS and/or WhatsApp marketing offers, and transactional texts, including review requests, even if your mobile number is on a state or federal Do-Not-Call list. Message frequency varies. Consent is not a condition of purchase.

To opt-out of receiving SMS and/or WhatsApp marketing messages, reply STOP to any mobile message we send, or use the opt-out link provided in each message. You acknowledge and agree that alternative opt-out methods, such as using other words or requests, will not be considered valid. We do not charge for the service, but you are responsible for any fees your mobile carrier may charge. Standard message and data rates may apply.

For questions, send HELP via SMS to the number from which you received messages. You may also contact us at support@neakz.com for more information.
We reserve the right to change any phone numbers or short codes used to operate the service at any